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What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We understand the importance of you getting your products quickly. Our goal is to ship orders the same day however, please allow 1-2 days to process and ship your order. Each order is assigned a tracking number so that you know when to expect your order 😉.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include a name and order number on the returned parcels.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Due health issues all other sales are final.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships.
I have entered an incorrect address what do I do now?
If you have misspelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong please notify us via email at firstname.lastname@example.org. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
We are dedicated to providing fast shipping. All orders ship priority. Please allow 1-3 for your order to arrive after processing. Also, please be aware of possible delays due to COVID-19.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make sure you enjoy your experience with us. Please send us an email to email@example.com and we will be happy to assist you in any way we can.
Please attach your order number so we can address the problem clearly, thanks.